Aviation & Marketing International
We used Big Fish to take our small business from a couple of odd computers to two servers and 8 clients with print/scan support. I have also used them for home computing needs and they do great work.
To say that I am pleased with their service is an understatement. Our company has been around for over 20 years and we have a handful of vendors that I am proud to call partners. Big Fish has earned this distinction.
We depend on computers for just about everything and downtime can cost us thousands in sales very quickly. Big Fish’s savvy in designing and maintaining our system has ensured competitive advantage as we serve our customers daily. Two thumbs up!
Kaim Associates, Inc
Big Fish Technology is always helpful, knowledgeable, and timely. Big Fish helped us upgrade to “the cloud”, and they ensured it was a smooth transition.
Great job! Enjoy working with you!
Brenner & Elsea-Mandojana, LLC.
I like the personal attention and quick response times. Big Fish takes the time to explain and teach me what they are doing and why. I have been very happy with every Big Fish experience so far.
Big Fish is a problem solver!
Dash Home Mortgage
Big Fish has helped me with several technical issues. Most recently I had a serious problem with my computer and Windows was unable to boot, so I was unable to work! I called Big Fish Technology and they quickly tried to help me over the phone. When that did not work, I was able to drop off my computer at Big Fish’s office (this was a Friday afternoon).
By Monday afternoon Big Fish had me back up and running. They kept me informed along the way, explained their findings to me in “non-techy” language and fixed the problem. Could not be happier with my experience! Big Fish delivered on their promise. Something that is too often forgotten by many service related businesses, but something that is extremely important. I also own and operate a “service-related” business. Delivering on promises is the foundation of my referrals.
Even if the “diagnosis” is unpleasant, you have to put yourself in the shoes of your customer and treat them the way you would want to be treated. Big Fish explained the problem, told me how they thought best to resolve it, how much it would cost and then followed through. Big Fish technicians are also extremely personable so it makes hearing the unpleasant diagnosis a little easier….LOL. My experience was just awesome. I will refer everyone I know to Big Fish Technology!
Allied Mental Health
I call Big Fish when I have any issue with our computers and will continue to do so. I recommend them to anyone who is looking for a trustworthy, hardworking, knowledgeable and dedicated company to come in and repair what’s broken.
There is never a job too big or small for Big Fish to come by and resolve. Kim and her staff are knowledge on all our devices and installations are incredible.
Big Fish has become a true asset to our company. Kim is extremely organized and so professional, she is a down to earth person who would never talk at you.
Big Fish understands the importance of computers in an office, and without them our office would be at a halt.
Big Fish Technology gets the job done right and in a timely manner. They most recently installed a new Server and networked our entire office.
We have been thrilled with their support for over 8 years now.
It seems every time I have called Big Fish it has been an “emergency” and they always comes through for me.
I have been a client of Big Fish’s for several years. I heard of them from a friend and they did not disappoint. Big Fish is always prompt in answering my calls and able to fix whatever problem I may have had.
Since I work for an attorney’s office and occasionally work from home, it is important to have an IT person who I can count on at a moment’s notice.
Big Fish Technology not only diagnoses the problem but fixes it within a reasonably short period of time. They are professional and friendly, and they explain the problem to me and never “talks down” to me.
During their visits to address my technical problems, they have also explained the workings of various software programs I have.
I have dealt with several IT companies at my places of employment and have never found anyone who is more knowledgeable about computers than Big Fish.
Whenever I have a computer problem — work or personal — I call Big Fish Technology. In my opinion, Big Fish is a “gem” and I would highly recommend them to anyone and everyone.
AccuCheck Pest Control
Big Fish Technology is the best. They repair my computers, they maintain, update, and back up my computers remotely each month.
They created and continue to maintain my web-site, and they designed my logo, business cards and fliers.
They are local, professional, I’ve never had to wait for service, they have never missed an appointment, they have always been on time and call ahead to let you know they are on the way, I’ve never lost any data, their prices are very reasonable.
Big Fish Technology was a referral over three years ago. I couldn’t imagine working with another computer repair and support company, I give them 5 stars. You will too! Everyone I have referred to them is as satisfied as I am.
One of the things I like best about Big Fish Technology is their timeliness. I have been thrilled with each and every experience with Big Fish.
Love your service, highly recommend you!
Kim and her team are wonderful to work with, they listen to problems/needs and give knowledgeable options keeping cost, space and my business needs in mind. We called Big Fish recently for some Network configuration and equipment issues, thank you for coming out so quickly!
Kim your memory is amazing!
On each service call, Big Fish Technology will take the time to answer our questions regarding software programs, etc. even though they may not be associated with the service call.
I appreciate their availability and willingness to make calls after business hours.
We always receive a quick responses and have very little downtime. We’ve been very happy with Big Fish’s service. The only thing that they could do further to provide a WOW experience would be chocolates, flowers and a chair massage!
Stout Solutions Group
Big Fish Technology has provided me with a tremendous on-call resource to address almost any computer issue I have faced.
Ms. Kim Hunt runs a user-friendly professional operation. She and her team are not afraid to “think outside the box” when faced with a new challenge. Big Fish was able to repair a broken thumb drive that a major computer file restoration firm charged over $1400 and took 10 days to perform the same operation. Big Fish did it in less than 2 hours and at their normal rate.
I would not hesitate to call Big Fish Technology for any computer or system issue.
If Big Fish Technology cannot fix it, they will tell you so and help find the most reasonable alternative – a situation that has not arisen in my over 2 year relationship with Big Fish.
Thanks so much Big Fish Technology. After the remote session, my computer is now running like a new one. This was worth every penny!!
American Fixtures Cabinet Company, Inc.
We like the prompt attention that is given to any situation that may arise. Big Fish Technology understands how much we depend on our computers on a daily basis and strives to keep us up and running with little to no down time.
We were pleased to experience the honesty and professionalism of Big Fish’s service commitment.
We had an experience where one of our older laptop computers crashed. Big Fish was up front with us on the status of the computer and suggested it would be more beneficial to replace the computer than to incur the cost of repairing and updating an outdated computer.
Big Fish has always given the best service possible.